Sequences & Follow-Up

60–70% of replies come from touch 2 or later. If you're sending one email and moving on, you're leaving the majority of your results on the table. But "follow up more" isn't the insight. The insight is how you follow up.

Everything below covers sequence architecture – how to structure multi-touch outbound so each touch earns its place. Plus the follow-up mechanics that separate persistence from annoyance.

Sequence design

Follow-up mechanics

Handling responses


A sequence does the heavy lifting. You just have to build one that's worth receiving.